How can we help you?



For Single/Joint Beneficial Owner Accounts, visit this link and follow the instructions to fill up the Account Opening Form

Requirements:

- Natural person over the age of 18 years
- Registered Taxpayer Identification Number
- Two (2) forms of ID For Corporate Accounts, visit this link and follow the instructions to fill up the Account Opening Form

Requirements:

- Legal entity duly registered with the Securities & Exchange Commission or the equivalent - SEC of the country the company is domiciled (Foreign Corporations)
- Registered Corporate Taxpayer Identification Number
- Two (2) forms of ID per Authorized Person
Yes, you can open an Account regardless if you are a Foreign Citizen, a Dual Citizen or a Foreign Corporation.

- Be aware of the differing tax treatments for Foreign Accounts and the applicable stock trading & investment taxes governing the country of your nationality.

- For citizens of the United States please be informed that since 2016, the Philippines is a FATCA compliant country.
That's great news and very important to us.

Although ACR Cardholder Accounts are considered "Foreign", they are only required to pay 10% in dividend withholding taxes versus the 30% normally required for Foreign Accounts.
The following are acceptable forms of ID. To open your Account you must submit either

Two (2) Government Issued IDs or One (1) Government Issued ID and a one (1) Secondary ID

All ID forms must be valid (and not expired), show clearly your picture and at least one (1) ID must have your signature for our verification purposes.

Government Issued IDs for opening a financial institution account

- SSS UMID
- Driver's License
- PhilHealth ID
- Taxpayer Identification (TIN) Card
- Postal ID
- Voter's ID
- Professional Regulation Commission (PRC) ID
- Senior Citizen ID
- Overseas Filipino Working (OFW) ID
- Passport
- Government Office ID

Acceptable Secondary IDs, issued by non-governmental organizations

- GSIS ID
- Company ID
- School ID
- Firearms License Card
- Credit Card (with photo ID)
Online Banking Method

- Applicable for AUB, BDO, BPI and MBT Online Banking customers
- It's important to send us your transaction Confirmation an email or screenshot that shows us your fund transfer to us has been completed
- This method is our favorite and the fastest

OTC Cheque Payment

- Cut a Cheque and hustle on over to one of our Partner Banks (AUB, BDO, BPI, MBT)
- Deposit the Cheque and await clearing
- Send us a snapshot of your deposit slip

Cheque Pick Up

- Our Dispatch team will come to your residence, place of business or dark alleyway, collect your Cheque or duffel bag full of cash and make a Deposit for you!
Online Banking Method

- Applicable for AUB, BDO, BPI and MBT Online Banking customers
- Make the request- we may call to verify
- This method is our favorite and the fastest

OTC Cheque Deposit

- If you don't bank Online we'll deposit funds directly into your Account

Cheque Pick Up

- Pick Up your funds from our office or request our messengers to handle deliver a physical check to a convenient address and time of your choosing.
Anytime you Purchase Shares, there is a three (T+3) trading-day deadline for you to pay for your purchase. All Online Accounts must be pre-funded, that is, transactions can only be executed if there is sufficient funds in your ESDC Trading Account.

For example

- Buy Shares on Wednesday (T+0)
- Deposit funds for your purchase on Monday (T+3)
For Traditional Accounts, we do not allow “Free Riding” in any form with the exception of a Margin Account:

Online Accounts are pre-funded and are not subject to these stipulations.

- Purchase Shares on Wednesday (T+0)
- Sell Shares at a profit on Thursday (T+1)
- ✘ Request Payment for amount equal to sale profit (T+3)

Even if there are available funds in your Account from your sale share, we require you to pay for your Purchase in full prior to releasing your proceeds

- Purchase Shares on Wednesday (T+0)
- Sell Shares at a profit on Thursday (T+1)
- ✔ Deposit funds to pay for Wednesday's share purchase
- ✔ Request Payment (T+3)
Commission Fees are charged based on total gross amounts traded (Bought or Sold) from your transactions

- Gross amounts are calculated by multiply the amount of shares by the executed share price
- ESDC's minimum commission fee is P100.00 per transaction
VAT is levied at a rate of 12% on commissions we charge to you.
Ad Valorem fees are combined 0.1% and 0.05% fees levied by the Exchange and the Clearinghouses that total 0.015% of your gross transactions

- Exchange Fees pay for the services that the Exchange provides.
- Clearinghouse Fees pay for Clearinghouse operations to ensure all your accounts accurately receive their money and shares.
Ad Valorem fees are combined 0.1% and 0.05% fees levied by the Exchange and the Clearinghouses that total 0.015% of your gross transactions

- Exchange Fees pay for the services that the Exchange provides.
- Clearinghouse Fees pay for Clearinghouse operations to ensure all your accounts accurately receive their money and shares.
Sales Taxes are 0.6% of your gross transaction amounts.
Dividend Withholding Taxes are charged at a rate of 10% and 30% for local and foreign national dividend receipts, respectively.

If you are a foreign national but hold a ACR Card, you are entitled to a reduction of your tax obligation to only the 10% that locals pay for dividend receipts.
Lodgements, Lodging or Dematerialization is a Settlements procedures where we take your physical stock certificate, digitize them and store them electronically in a depository database.

Benefits of lodging shares:

- Lodge shares can be traded on your online platform or by a Broker on the Stock Exchange in seconds
- If your shares are in certificate form it is a lengthy process to find a buyer and change the ownership of your certificates to the buyer's name.
- It's almost like the difference between a credit card and paper money in terms of convenience of transacting
- We highly recommend that you lodge physical certificates that you find. Start the process today! Contact Our Settlements Dept.
Upliftment or Rematerialization is a Settlements procedures where we take your shares in your Brokerage Account and turn them (back) into Stock Certificates

Uplifted Shares a.k.a. Stock Certificates,

- Are in your name; your name appears on the Certificate along with how many shares you own.
- Look pretty classy. It's got fancy designs and it's printed on high quality security paper.

Downsides:

- They are not easily tradeable, if you wish to sell your Certificate we encourage you to Lodge your shares (see: What is a Lodgement?)

Other things to consider:

- You will receive all Cash and Stock Dividends through the mail, this may or may not be very convenient for you, but with a Certificate there is no requirement to engage a Broker.
- You can hold a Certificate but still appoint a Broker to handle your dividends. Ask us how, some fees may apply.


PSE Tradex



Contact our IT Department/Help Desk +63 2 242 4006 and ask for Password Recovery Assistance

- Call or Message (Telegram, Viber, Messenger) +63 995 793 7166 (Globe)
- Call or Message (Telegram, Viber, Messenger) +63 929 870 2547 (Smart)

Request Reactivation of Password

- Keep your old password Reactivation should only take a minute or two or

Request Password Reset

- If you think your password has been compromised or stolen You've forgotten your password (or just want a new one)
Contact a Trader to enter a Buy or Sell Order for you

- Call Us @ 02-242-4006 and ask to speak with a Trader

or

- Messenger, Telegram or Viber Message
- Provide your Name
- Provide an Account Number
- Place your order
- Allow us time to verify your request
If your Security Code does not appear or does not sync with your login, Close the PSETradex app then reopen it.
Your Security Code is a six-digit number that appears when you turn on your PSE Tradex app (on your registered mobile device)

- Download the PSETradex App for your Android device
- Download the PSETradex app for your iOS device (iPhone or iPad)

I have the app, but no six-digit code appears

- Quit the PSETradex app then reopen it.
If after quitting/reopening the application, you still experience Security Code errors:

- Please make sure you are using the Security Code provided by your personal registered device (not somebody else's)
- Your registered device should be your personal mobile device accessible only by you.
- Contact our IT Department/Help Desk to change or re-register your mobile device
If you are receiving this error close the PSETradex app then reopen it.
Yes!

- Send an email request to caif@eastern-sec.com requesting us to extend your trial
- Indicate how long you would like to extend your trial for (up to 30 trading days)


Go Trade 2



We offer the following services:

- Online stock trading
- Real-time market data and statistics
- Charting tools
You may contact us through the following:

Office Address:
1701 Tytana Plaza Oriente St., Binondo Manila

Contact Numbers:
(+632) 8 242-4006 to 09

Email Address:
eastern@eastern-sec.com
Any individual of legal age and of any nationality or any legitimate corporation may apply for a Timson Trade account. Filipinos working abroad can also open an account for as long as the applicant fulfills all the necessary requirements.

Management reserves the right to approve/deny any application as it sees fit based upon its measures of standard.
To open an account, the following requirements should be prepared:

1. Completed and signed Customer Account Information Form (CAIF) Please print on long bond paper (8.5x13in) or scale the document according to your paper size in the printer's settings.

2. Photocopies of any (2) valid government-issued IDs such as:

- Passport
- Driver's License
- Digitized SSS ID
- GSIS E-Card
- OWWA ID
- Postal ID
- Senior Citizen's ID
- Oath of Allegiance
- OR any Government Issued ID

3. Photocopy of proof of billing such as:

- Utility Bill
- Credit Card Bill
- Bank Statement

Additional Requirements:

- For Resident Foreign Citizens - Alien Certificate of Registration (ACR) or Work Permit from DOLE
- For Non-resident Foreign Citizens - Authentication of a photocopy of one (1) valid passport
- For Corporate/Partnership Accounts:

1. Copy of Articles of Incorporation/ Partnership and By-Laws;

2. Latest General Information Sheet (GIS) which lists the names of directors and principal stockholders owning at least two percent (2%) of the capital stock.

3. Notarized Board Resolution covering account opening authority, list of officers authorized to sign and their specimen signatures and the signing authority of the signatories;

4. Copy of latest ITR and Audited Financial Statements;

5. Secretary's Certificate/ Board Resolution naming the person authorized to transact and perform other acts relatives to the account;

6. Copy of Trust Agreement (if Trust Account)

7. Sworn statements as to the existence or non-existence of beneficial owners, if any

8. Photocopies of 2 Valid IDs of all signatories (1 of which must an ID bearing a photograph-ex. Passport, Driver's License)

Amid the ongoing pandemic, kindly prepare and send to helpdesk@timson.com.ph a scanned copy of the above requirements. For compliance purposes, we still need to receive the original signed application forms and photocopy of other requirements. You may send them to our office via courier at Unit 1701 Tytana Plaza Oriente St., Binondo Manila. It is recommended that you ship them via courier as the building's administration currently does not allow visitors to go up the building. You may inform us prior to shipping them, so that we can give you the contact person and phone number for the courier. Moreover, we have temporarily suspended our documents pick up service in light of the current quarantine measures in place. Once we receive and finish reviewing your requirements, a customer service representative will contact you to inform you about the status of your application. After your account has been approved, you may then proceed to fund your account with our partner banks. Minimum initial deposit is PHP100,000.00.

Note: Tax Identification Number (TIN) is mandatory in filling up the application form. For foreign residents, you may apply for a TIN by preparing 2 sets of filled out BIR Form 1904 and a copy of your valid passport. Submit these requirements to BIR’s Regional District Office #30. You may ask a representative to obtain the TIN for you; simply prepare an authorization letter together with the other requirements.
The minimum initial deposit to open an account is PHP100,000.00.
Once your application has been approved and the initial deposit has been made, you will receive your account log-in details in your email within 1-2 working days.
Yes, you have to deposit an initial amount of at least PHP100,000.00 before you can trade stocks online.
You can deposit funds to your Go Trade 2 account via the Merchant Payment facility of our partner banks.

Partner Banks:

Banco De Oro (BDO)
Asia United Bank
Metrobank
Bank of the Philippine Islands (BPI)

Important: Please make sure to indicate your exact ACCOUNT NAME and EASTERN SECURITIES DEVELOPMENT CORPORATION code when making payments to ensure timely credit to your account.

Please take note of the following bank transaction fees when making payments to our partner banks. The amount that will be credited to your account will be net of the respective transaction fee.

BDO
Over-the-counte: Waived
Internet Banking: Waived
ATM: Waived

BPI
Over-the-counte: PHP130.00
Internet Banking: PHP5.00
ATM: PHP15.00

Metrobank
Over-the-counte: Waived
Internet Banking: Waived
ATM: Not Available
Cash deposits to our BDO, BPI, and Metrobank bank accounts will be reflected on your portfolio the next trading day. Check deposits will reflect on your portfolio after the 1-day check clearing. Cut-off time for deposits is 3:00 PM.
1. Print, fill-out, and sign the Withdrawal Request Form. You may choose to pick- up the check in our office or have the funds deposited to your registered bank account.

2. Send the original signed form to our office or email it to us at eastern@eastern-sec.com.

3. Once your request has been processed, you will receive an email confirming your withdrawal.
You may withdraw the proceeds of a stock sale in three days (T+3) after a stock is sold subject to the procedures on the withdrawal of funds. An unused cash balance longer than three days in your portfolio can be withdrawn anytime, with a one-day notice for the check preparation. Cut-off time for withdrawal requests is 3:00 PM.
Buying and Selling

Commission Rate
0.25% based on Gross Value Traded or Minimum P 20.00 per transaction.

Value Added Tax (VAT)
12% of Commission

Securities Clearing Corp. of the Phils. (SCCP Fees)
0.01% of Gross Value Traded

PSE Fees
0.005% of Gross Value Traded

SEC Fees
0.005% of Gross Value Traded

SIPF Contribution
0.001% of Gross Value Traded

* Kindly note that the new fees will be effective January 1, 2021
There are no maintenance fees in GoTRade 2. However, if your GoTRade 2 account becomes inactive for six (6) consecutive months, or if the total balance of your account (cash and stocks combined) falls below our minimum maintaining balance of P100,000.00, GoTrade 2 reserves the right to transfer your account to a traditional account with a commission charge of 0.05% or PHP 150.00 per transaction, whichever is higher.

In addition, effective January 1, 2021, we will be charging a Dormancy Fee of Php70.00 per month to accounts that have been inactive (no buy/sell trans
There are no maintenance fees in GoTRade 2. However, if your GoTRade 2 account becomes inactive for six (6) consecutive months, or if the total balance of your account (cash and stocks combined) falls below our minimum maintaining balance of P100,000.00, GoTrade 2 reserves the right to transfer your account to a traditional account with a commission charge of 0.05% or PHP 150.00 per transaction, whichever is higher.

In addition, effective January 1, 2021, we will be charging a Dormancy Fee of Php70.00 per month to accounts that have been inactive (no buy/sell transactions) for five (5) consecutive years.
You can trade all non-suspended stocks and real estate investment trusts (REITs) that are publicly listed in the Philippine Stock Exchange (PSE). There are times when PSE may suspend issues from trading due to various reasons such as corporate announcements, SEC/PSE violations, etc.
9:00 AM - 9:15 AM - Pre-open Period (You can post, modify, or cancel Orders)

9:15 AM - 9:30 AM - Pre-Open No-Cancel Period (You can only post Orders but cannot cancel or modify Orders)

9:30 AM - 12:00 PM - Opening Period / Continuous Trading (You can post, modify, or cancel Orders for NORMAL and ODDLOT. Orders are automatically matched at the Best Price)

12:00 PM - 01:00 PM - Market Recess

01:00 PM - 02:45 - Pre-Close Auction Period (Matching of prices are halted for 3 minutes. You can post, modify or cancel Orders)

02:45 PM - 02:50 PM - Pre-Close No-Cancel Period (You can only post Orders but cannot cancel or modify Orders)

02:50 PM - 3:00 PM - Run-Off/Trading-At-Last (You can only enter Buy or Sell Orders at the Closing Price)
You can either go to Stock > Stock Information or Trading > Single Order. From there, you have options to view either the best bid-ask, market depth, or order depth.
The order board is a table that summarizes the buyers (Bid) and sellers (Ask) of a stock. The table shows how much buyers and sellers are willing to buy and sell at different price levels. Below is a sample stock quote:

Description:
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- Bids Column - Shows the number of bids/orders at different prices
- Bid Vol Column - Shows the total number of shares/volume of all interested buyers at different prices
- Bid Column - Shows the price points of the stock that have interested buyers
- Asks Column - Shows the number of sell orders at different prices
- Ask Vol Column - Shows the total number of shares/volume of all interested sellers at different prices
- Ask Column - Shows the price points of the stock that have interested sellers

In the illustration shown above, the best bid price for Ayala Land Inc. (ALI) is at 37.50 and there are a total of 200 shares that are in queue. In contrast, the best offer/ask price for ALI is at 38.00 and there are a total of 100,000 shares waiting to get sold. Usually, big volume at the Bid Vol column signifies strength for a stock since there are many interested buyers. On the other hand, big volume in the Ask Vol column signifies weakness for the stock since there are many willing sellers.

Say for example that you want to buy shares of ALI, and would want to buy it immediately then you could enter a buying order at the best selling price (38.00) or higher. You can post a price that is lower than the best selling price if you want to buy the stock at a lower price. However, there is a chance that your order will not get filled if no seller will be willing to sell the stock at your bid price.

The same idea is true when you want to sell a stock. If you want to sell ALI right away, then you should enter a selling order at a price where there are interested buyers (in this case 37.50 or lower). You can post a price that is higher than the best selling price if you want to sell the stock at a higher price. However, there is a chance that your order will not get filled if no buyer will be willing to buy the stock at your ask price.
Go to Market > Market Ticker to view the market ticker.
Click on the Trading menu tab then select Single Order. Enter the order details then click SEND ORDER. A confirmation order box will appear, displaying the summary of your order. Click OK to proceed to with your order, or click CANCEL if not. Your available cash balance can be found in the Single Order and Portfolio window.
1. Day - Order is valid only for the trading day
2. GTC (Good till cancelled) - Order is valid for 1 year or until it is cancelled
3. IOC (Immediate or cancel) - Fill all or part of the order immediately, then cancel any part of the order that was not filled
4. GTD (Good till date) - Order is valid until the date specified by the trader
5. Session - Order is valid only for the session in which the order is placed (morning or afternoon)
6. Iceberg - Show only a part of your order. To use this feature, input a specific number of shares in the Qty Shown box (must be at least 10% of your QTY). Once the shown quantity gets filled, your order will automatically refill until the entire quantity gets filled.
Off-hour orders are orders placed when the market is closed. This is anytime between 1:00 PM - 8:59 AM of the next day during trading days, and the entire day on non-trading days. Off-hour orders allow you to place orders when the market is closed in case you will not be able to log onto your account during market hours. These orders will be accepted by GoTrade 2 and will be sent to the Exchange when the market opens. Off-hour orders follow a first come, first serve basis. (A customer who placed an off-hour order at 4:00 PM will be ahead of another customer who placed an off-hour order at 6:00PM, assuming they placed their orders at the same price).
Placing an off-hour order with GoTRade 2 is simple and convenient. Simply navigate through the menu bar and select Trading > Single Order, just like when you are ordering during market hours. After inputting the Quantity, Price, and Validity of your order, press SEND ORDER. The order will not appear in the green/red pending order box of the Single Order Entry until the market opens. You can view your off­-hour orders by going to Trade > Order History. Off-hour orders will have a “Pending Server” status. You can cancel an off­-hour order by right-clicking the specific order in the Order History window.

Description: https://ecp.yusercontent.com/mail?url=https%3A%2F%2Ftimson.com.ph%2Fimg%2Ffaq-orderhistory.png&t=1656636743&ymreqid=e7b50b41-6879-16dd-1c27-9a000101ab00&sig=aNaH2IuCw5oYHnNTgdPTpQ--~D
Go to Trading > Order Book to view the status of all your orders. Cum Qty is the number of shares that is already filled. Leaves Qty is the number of shares that is not yet filled.
Go to Trading > Single Order. You can modify/cancel all pending orders in the green/red pending order box by right-clicking the specific order. Take note that you must input the appropriate stock in order for the pending orders for that stock to appear. Alternatively, you can also cancel pending orders by going to Trading > Order Book or Order History by right-clicking the specific order and then click Cancel Order.
In the Single Order Entry window (Trading > Single Order), you can use the below shortcut keys on your keyboard.

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Other hot keys:
K: Multiply your order quantity by 1,000 in the Single Order Entry
M: Multiply your order quantity by 1,000,000 in the Single Order Entry
F1: Move one screen to the left
F2: Move one screen to the right
Different stocks have different board lots and fluctuation sizes as dictated by its current price. If you want to order a stock that is currently trading at 2.00, then the stock's board lot is 1,000 shares. The number of shares that you can buy should be divisible by its board lot (in this case 1,000 shares). Therefore, the system will reject your order if for example you order 1,200 or 3,500 shares since they are not divisible by 1,000. Shown below is the table for fluctuation sizes and minimum board lots.

Price Range

Fluctuation (Tick size)

Minimum Board Lot

0.0001-0.0099

0.0001

1,000,000

0.010-0.0490

0.001

100,000

0.05-0.249

0.001

10,000

0.25-0.495

0.005

10,000

0.50-4.99

0.01

1,000

5.00-9.99

0.01

100

10.00-19.98

0.02

100

20.00-49.95

0.05

100

50.00-99.95

0.05

10

100.00-199.90

0.10

10

200.00-499.80

0.20

10

500.00-999.50

0.50

10

1000.00-1999.00

1.00

5

2000.00-4998.00

2.00

5

5000.00 and above

5.00

5