How can we help you?



For Single/Joint Beneficial Owner Accounts, visit this link and follow the instructions to fill up the Account Opening Form

Requirements:

- Natural person over the age of 18 years
- Registered Taxpayer Identification Number
- Two (2) forms of ID For Corporate Accounts, visit this link and follow the instructions to fill up the Account Opening Form

Requirements:

- Legal entity duly registered with the Securities & Exchange Commission or the equivalent - SEC of the country the company is domiciled (Foreign Corporations)
- Registered Corporate Taxpayer Identification Number
- Two (2) forms of ID per Authorized Person
Yes, you can open an Account regardless if you are a Foreign Citizen, a Dual Citizen or a Foreign Corporation.

- Be aware of the differing tax treatments for Foreign Accounts and the applicable stock trading & investment taxes governing the country of your nationality.

- For citizens of the United States please be informed that since 2016, the Philippines is a FATCA compliant country.
That's great news and very important to us.

Although ACR Cardholder Accounts are considered "Foreign", they are only required to pay 10% in dividend withholding taxes versus the 30% normally required for Foreign Accounts.
The following are acceptable forms of ID. To open your Account you must submit either

Two (2) Government Issued IDs or One (1) Government Issued ID and a one (1) Secondary ID

All ID forms must be valid (and not expired), show clearly your picture and at least one (1) ID must have your signature for our verification purposes.

Government Issued IDs for opening a financial institution account

- SSS UMID
- Driver's License
- PhilHealth ID
- Taxpayer Identification (TIN) Card
- Postal ID
- Voter's ID
- Professional Regulation Commission (PRC) ID
- Senior Citizen ID
- Overseas Filipino Working (OFW) ID
- Passport
- Government Office ID

Acceptable Secondary IDs, issued by non-governmental organizations

- GSIS ID
- Company ID
- School ID
- Firearms License Card
- Credit Card (with photo ID)
Online Banking Method

- Applicable for AUB, BDO, BPI and MBT Online Banking customers
- It's important to send us your transaction Confirmation an email or screenshot that shows us your fund transfer to us has been completed
- This method is our favorite and the fastest

OTC Cheque Payment

- Cut a Cheque and hustle on over to one of our Partner Banks (AUB, BDO, BPI, MBT)
- Deposit the Cheque and await clearing
- Send us a snapshot of your deposit slip

Cheque Pick Up

- Our Dispatch team will come to your residence, place of business or dark alleyway, collect your Cheque or duffel bag full of cash and make a Deposit for you!
Online Banking Method

- Applicable for AUB, BDO, BPI and MBT Online Banking customers
- Make the request- we may call to verify
- This method is our favorite and the fastest

OTC Cheque Deposit

- If you don't bank Online we'll deposit funds directly into your Account

Cheque Pick Up

- Pick Up your funds from our office or request our messengers to handle deliver a physical check to a convenient address and time of your choosing.
Anytime you Purchase Shares, there is a three (T+3) trading-day deadline for you to pay for your purchase. All Online Accounts must be pre-funded, that is, transactions can only be executed if there is sufficient funds in your ESDC Trading Account.

For example

- Buy Shares on Wednesday (T+0)
- Deposit funds for your purchase on Monday (T+3)
For Traditional Accounts, we do not allow “Free Riding” in any form with the exception of a Margin Account:

Online Accounts are pre-funded and are not subject to these stipulations.

- Purchase Shares on Wednesday (T+0)
- Sell Shares at a profit on Thursday (T+1)
- ✘ Request Payment for amount equal to sale profit (T+3)

Even if there are available funds in your Account from your sale share, we require you to pay for your Purchase in full prior to releasing your proceeds

- Purchase Shares on Wednesday (T+0)
- Sell Shares at a profit on Thursday (T+1)
- ✔ Deposit funds to pay for Wednesday's share purchase
- ✔ Request Payment (T+3)
Commission Fees are charged based on total gross amounts traded (Bought or Sold) from your transactions

- Gross amounts are calculated by multiply the amount of shares by the executed share price
- ESDC's minimum commission fee is P100.00 per transaction
VAT is levied at a rate of 12% on commissions we charge to you.
Ad Valorem fees are combined 0.1% and 0.05% fees levied by the Exchange and the Clearinghouses that total 0.015% of your gross transactions

- Exchange Fees pay for the services that the Exchange provides.
- Clearinghouse Fees pay for Clearinghouse operations to ensure all your accounts accurately receive their money and shares.
Ad Valorem fees are combined 0.1% and 0.05% fees levied by the Exchange and the Clearinghouses that total 0.015% of your gross transactions

- Exchange Fees pay for the services that the Exchange provides.
- Clearinghouse Fees pay for Clearinghouse operations to ensure all your accounts accurately receive their money and shares.
Sales Taxes are 0.6% of your gross transaction amounts.
Dividend Withholding Taxes are charged at a rate of 10% and 30% for local and foreign national dividend receipts, respectively.

If you are a foreign national but hold a ACR Card, you are entitled to a reduction of your tax obligation to only the 10% that locals pay for dividend receipts.
Lodgements, Lodging or Dematerialization is a Settlements procedures where we take your physical stock certificate, digitize them and store them electronically in a depository database.

Benefits of lodging shares:

- Lodge shares can be traded on your online platform or by a Broker on the Stock Exchange in seconds
- If your shares are in certificate form it is a lengthy process to find a buyer and change the ownership of your certificates to the buyer's name.
- It's almost like the difference between a credit card and paper money in terms of convenience of transacting
- We highly recommend that you lodge physical certificates that you find. Start the process today! Contact Our Settlements Dept.
Upliftment or Rematerialization is a Settlements procedures where we take your shares in your Brokerage Account and turn them (back) into Stock Certificates

Uplifted Shares a.k.a. Stock Certificates,

- Are in your name; your name appears on the Certificate along with how many shares you own.
- Look pretty classy. It's got fancy designs and it's printed on high quality security paper.

Downsides:

- They are not easily tradeable, if you wish to sell your Certificate we encourage you to Lodge your shares (see: What is a Lodgement?)

Other things to consider:

- You will receive all Cash and Stock Dividends through the mail, this may or may not be very convenient for you, but with a Certificate there is no requirement to engage a Broker.
- You can hold a Certificate but still appoint a Broker to handle your dividends. Ask us how, some fees may apply.


PSE Tradex



Contact our IT Department/Help Desk +63 2 242 4006 and ask for Password Recovery Assistance

- Call or Message (Telegram, Viber, Messenger) +63 995 793 7166 (Globe)
- Call or Message (Telegram, Viber, Messenger) +63 929 870 2547 (Smart)

Request Reactivation of Password

- Keep your old password Reactivation should only take a minute or two or

Request Password Reset

- If you think your password has been compromised or stolen You've forgotten your password (or just want a new one)
Contact a Trader to enter a Buy or Sell Order for you

- Call Us @ 02-242-4006 and ask to speak with a Trader

or

- Messenger, Telegram or Viber Message
- Provide your Name
- Provide an Account Number
- Place your order
- Allow us time to verify your request
If your Security Code does not appear or does not sync with your login, Close the PSETradex app then reopen it.
Your Security Code is a six-digit number that appears when you turn on your PSE Tradex app (on your registered mobile device)

- Download the PSETradex App for your Android device
- Download the PSETradex app for your iOS device (iPhone or iPad)

I have the app, but no six-digit code appears

- Quit the PSETradex app then reopen it.
If after quitting/reopening the application, you still experience Security Code errors:

- Please make sure you are using the Security Code provided by your personal registered device (not somebody else's)
- Your registered device should be your personal mobile device accessible only by you.
- Contact our IT Department/Help Desk to change or re-register your mobile device
If you are receiving this error close the PSETradex app then reopen it.
Yes!

- Send an email request to caif@eastern-sec.com requesting us to extend your trial
- Indicate how long you would like to extend your trial for (up to 30 trading days)